Isabella Moore from Comtec gave a very interesting presentation this morning here at memoQfest in Budapest. I am posting the four final points that summarize the issues she discussed.
Communicate results to staff: this will improve the relationship between the company members at all levels (from management to employees) because it gives everyone a good feedback about the overall performance. Interestingly, this aspect is perceived as being very important by employees.
You can’t do everything yourself: learn to delegate and start doing it now.
Join networks, but be selective: some of them can be a waste of time and resources (this includes online networks, in my opinion)
Consider selling to the public sector: A considerable chunk of Comtek’s turnover comes from the public sector. Of course, approaching this sector requires specific strategies that are different from those that apply to the private sector.
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